Shipping & Delivery

Thank you for shopping at Ucory. We are committed to providing reliable and affordable shipping services. Please review the following information before placing your order.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Business days do not include weekends or public holidays. Processing may take slightly longer during holidays, promotional events, or periods of high order volume.

2. Shipping Methods and Estimated Delivery Times

We currently offer the following shipping options:

Standard Shipping: 5–15 business days
Expedited Shipping: 3–7 business days, where available. Additional charges apply.

Delivery estimates begin after your order has been processed and shipped. They do not include order-processing time.

Delivery times are estimates and may vary due to the destination, customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

3. Shipping Fees
Free Standard Shipping: Available on orders with a merchandise subtotal over $62, calculated before taxes and discounts.
Flat-Rate Standard Shipping: Orders of $62 or less will be charged a $7.99 shipping fee.
Expedited shipping fees, where available, will be displayed at checkout.
4. Shipping Destinations and Customs Fees

We currently ship to the countries and regions available for selection during checkout. If your destination is unavailable at checkout, we are unable to ship to that location at this time.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are not included in the product price or shipping fee and are the customer’s responsibility.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.

Please allow up to 72 hours for tracking information to become active after receiving the confirmation email.

6. Shipping Address

Please ensure that your shipping address is complete and accurate before submitting your order.

If you need to correct an address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Ucory is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.

7. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@ucory.com within 14 days of the estimated delivery date or receipt of the damaged package.

Please provide your order number and, for damaged items, clear photographs of the product and packaging. Our customer service team will review the claim and provide an appropriate solution.